Holiday Inn Express - Dallas Downtown By Ihg, Dallas - Reviews, Room Options & Prices 2025

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About the Hotel

302 South Houston Street, Dallas, Texas, United States, 75202

Holiday Inn Express - Dallas Downtown By Ihg, a 3-star hotel in Downtown Dallas's bustling business district, features a state-of-the-art fitness center, meeting facilities, and a Bright Side Market for essentials.

Modern Room Amenities

Non-smoking guest rooms at Holiday Inn Express - Dallas Downtown By Ihg include mini-refrigerators, microwaves, desks, and flat-screen HDTVs with cable channels. Each room features air conditioning, heating, and private bathrooms with complimentary toiletries.

Breakfast and Bar

Start mornings with a free Bright Side Breakfast serving scrambled eggs and Texas-shaped waffles. Scott Bar opens nightly offering beer, wine, and cocktails.

Business and Fitness

The Holiday Inn Express features 200 square feet of event space with three meeting rooms accommodating up to 20 guests. A 24-hour fitness center and business center serve both leisure and corporate travelers.

Central Downtown Location

Within a 5-10 minute walk to Kay Bailey Hutchison Convention Center, Union Station, Dealey Plaza, and West End Historical District. Union Station provides direct train access to Dallas Love Field and Dallas Fort Worth International airports.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

2 persons

Coffee machine

Heating

room details

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Double Room Two Double Beds Communications Mobility Accessible Roll Shower

Max:

2 persons

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Standard Double Room Two Double Beds

Max:

2 persons

Bed options:

2 Double beds

Coffee machine

Heating

room details

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Getting around

A guide to all available transportation options

City Centre

Dallas 1.5 km

Airports

Dallas Love Field (DAL) 10.8 km

Dallas-Fort Worth International (DFW) 31.5 km

Train

Union Station200 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors

Sports & Fitness

Fitness centre

Services

Housekeeping
Laundry
Dry cleaning
Shops/Commercial services

Dining

Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Room features

Air conditioning
Heating

Bathroom

Free toiletries

Location

302 South Houston Street, Dallas, Texas, United States, 75202

Map view

302 South Houston Street, Dallas, Texas, United States, 75202

City landmarks

Aquarium

The Dallas World Aquarium

950 m

Museum

Perot Museum of Nature and Science

1.3 km

Museum

Dallas Museum Of Art

1.7 km

Park

Klyde Warren Park

1.7 km

2201 N Field St

Perot Museum city views

1.3 km

Fountain

Fountain Place

1.5 km

Museum

Nasher Sculpture Center

1.7 km

Public Building

Dallas City Hall

1.0 km

Museum

Crow Collection of Asian Art

1.7 km

Dallas

Renaissance Tower

650 m

Event hall

The Arena

860 m

Event hall

Kay Bailey Hutchison Convention Center

810 m

Renaissance Historic District

Tree Sculptures

830 m

Cemetery

Pioneer Cemetery

660 m

1627 Pacific Ave Bordered by Bryan Street

Thanks-Giving Square

1.3 km

Dallas

Winfrey Point

740 m

Nearby

Museum

The Sixth Floor Museum at Dealey Plaza

430 m

Tower

Reunion Tower

430 m

Monument

John F. Kennedy Memorial Plaza

330 m

Square

Pioneer Plaza

550 m

Square

Dealey Plaza

240 m

Museum

Dallas Holocaust and Human Rights Museum

430 m

500 Main St

Dealey Plaza National Historic Landmark District

190 m

Museum

Old Red Museum

160 m

600 Commerce St

Dallas County Courthouse

170 m

Dallas

West End Historic District

250 m

Dallas

The Grassy Knoll

380 m

401 W Commerce St atop the Magnolia Hotel

Pegasus Sign

330 m

Elm and Market St

John Neely Bryan Cabin

430 m

901 Main St Downtown

Bank of America Plaza

430 m

Restaurants

Record Grill

380 m

605 Elm St

Subway

340 m

306 South Record St Suite 100

Chipotle Mexican Grill

480 m

208 N Market St

Urban Blend Coffee Co

590 m

805 Elm St West End DART Station Platform

Chef Wang

730 m

1201 Main St C-215

Twisted Trompo Tavos

750 m

1211 Commerce St

Bread Zeppelin

790 m

1300 Main St

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

5.8/10

Guest rating

Rooms

5.6

Location

8.4

Service

5.6

Dining

5.6

3.5/5 based on 415 reviews

#83 of 228 hotels in Dallas based on Tripadvisor

Bob

United States, February 2025

5.0/10

My stay at Holiday Inn Express - Dallas Downtown was a mixed bag. On the plus side, the location was fantastic, making it easy to explore downtown attractions. However, I encountered several issues, including a cramped room and mixed staff interactions that left me wanting more. Overall, it was not the best experience, but the convenient location was a saving grace.

Rooms

5.0

While the room was clean, it felt tiny and cramped, which was disappointing given the price I paid. There was barely any space to move around comfortably.

Service

6.0

The staff were friendly, but there were moments where I felt more could have been done to assist, especially with the parking situation.

Location

9.0

The location is excellent, just steps away from Reunion Tower and close to several downtown attractions. This made getting around really easy.

Dining

6.0

The breakfast had some variety, but the quality left something to be desired. I appreciated the options, but it could definitely be improved.

Facilities

5.0

The hotel is undergoing renovations, which contributed to some awkward smells in the hallways. Additionally, parking was a challenge, with fees not clearly communicated upfront.

Clark

United States, February 2025

6.2/10

I had mixed feelings about my stay at the hotel. The location was excellent, just steps away from downtown attractions, which made sightseeing easy. but the service left much to be desired. The cleanliness was a major issue, and I found the staff to be less than accommodating at times. Overall, it was a bit of a disappointment, especially considering the rate I paid.

Rooms

6.0

The room was better than some reviews suggested, but it felt a bit cramped, especially with the two double beds. The bathroom was clean and seemed recently updated. However, I noticed that I had issues with the remote control not working properly.

Service

5.0

While some staff members were friendly, my experience was hampered by rudeness from others, particularly during check-in. I encountered issues that went unresolved, which added to my dissatisfaction.

Location

8.0

The hotel was perfectly situated for what I needed, located near several restaurants and very accessible to public transportation. I appreciated being so close to major sights in downtown Dallas.

Dining

5.0

Breakfast offerings were somewhat disappointing. they didn't have much variety and were not consistently replenished. The coffee was decent, but overall, the dining experience could use improvement.

Facilities

6.0

Facilities seemed adequate, but the parking situation was inconvenient, especially since valet service was not available. I also observed that the common areas were kept clean, which was a positive aspect.

James

United States, January 2025

6.4/10

I had a mixed experience at the Holiday Inn Express - Dallas Downtown. The location was excellent, and the view from my room looking at the historic courthouse was a highlight. However, the noise from the nearby club disturbed my sleep, and I found the room size to be quite small. The breakfast options were decent, but I encountered some issues with food restocking during my stay.

Rooms

6.0

The room was smaller than expected, and the air conditioning was loud, making it tough to sleep. Although it was clean and had modern amenities, it felt cramped for my family.

Service

7.0

Staff were friendly and helpful, especially Jocelyn at the front desk, who stood out for her cheerful attitude and customer focus. However, I did notice a lack of prompt communication from the staff regarding cleaning services.

Location

9.0

The hotel's location was fantastic, close to downtown attractions and the JFK Museum, which made it very convenient for sightseeing. Being within walking distance to many sites was definitely a plus.

Dining

7.0

The breakfast was better than I expected, featuring a range of options like waffles, yogurt, and scrambled eggs, though some items like eggs could have been improved. The food area was a bit cramped, which made movement challenging during peak times.

Facilities

6.0

The amenities in the hotel were generally satisfactory, though parking was an inconvenience as it wasn't onsite and required a short walk. The lobby was inviting and had complimentary coffee and water available, which was a nice touch.

Richard

United States, January 2025

6.4/10

I had a mixed experience during my stay at the Holiday Inn Express - Dallas Downtown. On the positive side, I appreciated the clean and modern amenities in my room, and the hotel's location made it easy to explore downtown Dallas. However, the parking situation was a significant hassle, particularly as there was no on-site parking and the nearest lot was several blocks away. Furthermore, the breakfast offered left much to be desired, lacking variety and availability.

Rooms

6.0

My room was clean and had modern amenities, but it felt quite small and lacked adequate lighting. It was hard to maneuver with luggage, especially since there wasn't much space to work comfortably.

Service

5.0

While the staff was friendly, I found their ability to address certain issues lacking, particularly regarding the parking confusion. They did offer assistance when I needed it, but overall, more support would have been appreciated.

Location

8.0

The hotel is conveniently located near major attractions and public transport, which made it easy for me to navigate the city without needing a car.

Dining

5.0

Breakfast was quite disappointing as the selection was limited and not well stocked, which forced me to find alternative dining options.

Facilities

5.0

The hotel itself seemed well maintained, but the parking situation needs serious improvements, especially considering it's under construction for a garage.

Christian

United States, October 2024

5.4/10

I had a mixed experience at the Holiday Inn Express - Dallas Downtown. On the positive side, the location was perfect for exploring downtown attractions, and the staff were generally friendly and accommodating. However, I found the rooms to be quite small and the noise levels from other guests and the hallway were very disruptive, which made it hard to get a good night's sleep.

Rooms

5.0

The rooms were smaller than expected, making it feel cramped during my stay. The sliding bathroom door did not shut fully, adding to the discomfort. Overall, the design is modern, but the space could use improvement.

Service

5.0

The staff were nice, but I did encounter some issues with housekeeping timing, resulting in noisy disturbances during the night. They were friendly and helpful when addressing my concerns, but there were moments of unresponsiveness that were frustrating.

Location

8.0

The hotel's location was fantastic for sightseeing, being very close to popular attractions like the JFK Museum and within walking distance to public transport. This accessibility made my stay far more enjoyable.

Dining

5.0

The breakfast offerings were basic, and I found that if I came down later, there wasn't a good variety left. This was disappointing since one of my reasons for booking was to save on meals. The dining area felt a bit crowded, too.

Facilities

5.0

The valet service was convenient but added an extra cost. Another downside was the lack of parking options, which I wasn't aware of during my booking. Overall, while the hotel had modern amenities, the lack of sufficient facilities affected my experience.